Key Management Boot Camp
April 6th, 2024 by Brian Suerth
Instructor: TAG
Time: 06/26/2024 8:30 AM - 06/27/2024 5:00 PM
Location: San Diego, CA
COURSE DESCRIPTION: This interactive 2 day workshop environment is designed to immerse key managers and aspiring leaders in business concepts, methodologies, and TAG's better business practices.
Attendees of all ages will learn the following:
- Rewards, Opportunities, & Challenges of Running a Business
- Capitalizing On Your Partnership With TAG
- Understand the Resources at TAG to Help Scale Your Business
- Exceeding Your Customers' Expectation
- Evaluation of Your Current Customer Experience/li>
- Understand Methods to Enhance Customer Experience
- Build a Game Plan for Improvement
- The Sales and Marketing Function
- Understand, Evaluate, & Invest in Your Product Portfolio
- Implement TAG's Sales Methodologies for Driving MSP, Cyber Security, Cloud Workspace, Voice Sales
- Sales and Operations - The Partnership Within Your Company That Will Define Your Success
- Sell Value, Not Price
- Operations: Processes and Procedures to Drive Performance and Profitability
- Understanding TAG'S IT Maturity Operational Phases
- Evolution of Your Technology Stack to Maximize Profitability
- Technician Training and Development
- Leveraging QBRs, Reports and Tools for Customer Engagement
- Analytics, Benchmarking, and Financial Management
- Understanding the MTSP Business Model
- How Do We Make Money in Our Industry?
- Key Performance Indicators to Manage Your Business
- Budget - Your Financial Roadmap
- Productivity & It's Impact on Profitability
- Enhancing Your Skills to Become an Effective Manager
- Exercises to Understand Where You Are Today and Where You Need to Go
- Management Techniques to Maximize Your Performance and Those You Serve
- Growing Your Team
- Finding, Recruiting, Hiring "20s"
- Creating a Culture of Mentoring vs Managing
Who Should Attend: Senior Management and Aspiring Leaders
Posted in: Courses